You can reset or delete a credit card import submission, provided none of the lines have been approved or marked as complete.
Click Settings.
Click Credit Card Imports.
Locate the import to amend.
Click the arrow on the left-hand side of the Scheme name.
Click Reset Lines at the top.
This resets the lines on the expense claim, allowing the amount or user to be changed.
To remove a line entirely, click Delete.
📌 Note: Access Support cannot delete lines. Your company’s Expense administrator(s) will have the authority to make changes to credit card imports.