If credit card claims have been imported to the wrong scheme, follow the appropriate steps below based on the current status of those transactions.
If transactions have not been submitted to users, delete the import.
If transactions have been submitted to users but none have been submitted for approval, reset and then delete the import.
If users have submitted claims but none have been approved, reject the claims, delete them, then reset the import.
If claims have been approved, address the issue in the target accounts software to ensure ledger transactions update the correct supplier or nominal accounts.