You will need to ensure that email notifications have been configured using the following steps:
Sign into Access Evo:
Navigate to the User record on the top ribbon.
Select the drop down for user options.
Select My Settings
Select Notifications
Select or unselect the relevant application notifications
Click Save once amendments are made
Users will now only receive email notifications for the changes they have selected
Note: If users still do not receive emails after this, please contact your IT team to whitelist the following email address: [email protected]