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An Expense has gone through to the old approver

If an expense was in a status of awaiting approval when changes were made to the approval route, it will keep its original approval route. To re-route the expense so it picks up the new settings, the expense must be rejected and resubmitted. To reject it, an administrator or the incorrect approver can:

  1. In the Approval screen, click the magnifying glass to find the person's approval queue.

  2. Click their name and expand the expense in question.

  3. Click Reject.

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