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An Expense has gone through to the old approver

Updated over 4 months ago

If an expense was in a stratus of awaiting approval when changes where made to someone's approval route, then it will keep it's old approval route.
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To re route the Expense to pick up it's new settings. You will need to reject the Expense, and re submit it.
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To reject this, an administrator or the incorrect approver would go to:

  1. Click Approval screen, then select the persons approval queue it is in by clicking the magnifying glass.

  2. Click their name and expand the Expense in question.

  3. Click Reject.

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