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Can submitted Credit Card Imports be Reset or Deleted?

Updated over 4 months ago

You can reset or delete a Credit Card Import submission as long as one of the Lines on an Import has not been approved and is not showing a status of complete,
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This can be done accordingly:

  1. Navigate to Settings

  2. Click on Credit Card Imports

  3. Locate the Import to amend

  4. Click the arrow on the left-hand side of the "Scheme" name

  5. Click on the "Reset Lines" option at the top

This will reset the lines associated with the expense claim, allowing it to be amended (should the amount or user need to be changed)

  1. In addition, you can now click on Delete to remove the line if required

Note: we do not have the authorisation to delete lines. The companyโ€™s Expense administrator(s) will have the authority to make changes to credit card imports.


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