Please follow the below to reset or delete credit card lines:
Click Settings.
Click Credit Card Imports.
Locate the line to amend (it should show as submitted to user).
Click the arrow on the left-hand side of the Scheme name.
Click Reset Lines, 360-degree arrow icon. This will reset the lines associated with the expense claim, allowing it to be amended (should the amount or user need to be changed). Now there should be no user assigned.
If required, delete this line or create lines with a new recipient.
Note: Access Support do not have the authorisation to delete lines. Your Expense administrator(s) will have the authority to make changes to credit card imports.