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Changing an existing approval route that is applied to a user

Updated over 4 months ago

To change an existing approval route that is applied to a user please do the following:
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Check the approval route of an example user who would be submitting a claim (Example expense route: Jane Doe)

  1. Click Settings, Users

  2. User the filter on the far right to find and select the user on the list

  3. Click Actions, Edit

  4. Check the approval route under Settings, Approval

  5. Note down the name of this approval route.

Now you know their previous approval route find this in the approval list to configure

  1. Click Settings, Approval

  2. Find and select the relevant approval route

  3. Click Actions, Edit

  4. Change the title of this approval group (If named after the previous employee)

  5. Change the Stage name and Approver in the relevant stages

  6. Click Save. This will have now applied the configuration to each member already assigned to this approval route.

Note: An expense type level approval route would override a user level one

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