A claim processed via an approval route with Approver must view claims set will show a small eye icon at both header and detail level.
When each detail is viewed, and then closed, the icon will disappear - with the one at header remaining until all details have been viewed. View a line as follows:
In Approval, expand the Claim to be viewed.
Expand the detail line and click View.
Use Save, Close, Approve or Reject to close the detail line.
For Save or Close, the eye icon will no longer show for the detail
For Approve or Reject, the line will no longer appear in the Approval area.
Where all lines have been viewed, approved or rejected, the header will no longer show the eye icon